Tico Tickets

Tico is a powerful and modern Discord ticket bot built to make support faster, easier, and more organized.

Whether you're managing a small community or a large server with a dedicated support team, Tico provides the tools you need to handle tickets efficiently.

✨ Features

• 🤖 AI Smart Replies - Get intelligent assistance when responding to tickets.
• 📊 Advanced Analytics - Track ticket activity and staff performance.
• 🌐 Web Dashboard - Easily configure and manage your ticket system from the web.
• 💬 Website Ticket Replies- Staff can reply to tickets directly through the Tico dashboard.
• 📝 Automatic Transcripts - Keep a complete record of closed tickets.
• 📋 Advanced Logs - Monitor important ticket and staff activity.
• 🛡️ Staff Permissions - Control which staff members can access and manage tickets.
• 🎫 Ticket Categories - Organize different types of support requests.
• 📑 Forms - Collect information from users before they open a ticket.
• 🙋 Claim System - Let staff claim tickets and clearly see who is handling each request.
• 🔗 API Integration - Connect Tico with your own applications and systems.

🚀 Built to Scale

Tico is already being used by multiple communities

We're constantly improving Tico and adding new features based on feedback from the communities and staff teams using it.

💎 Premium

Tico Premium unlocks additional features for communities that need more advanced ticket management and customization.

We're also working continuously to make Tico more powerful while keeping the setup simple and easy to use.

🎫 Get Started

Ready to improve your server's support system?

Add Tico to your server and start managing tickets better.