The most popular open-source ticket management bot for Discord, a free alternative to the premium and white-label plans of other popular ticketing bots.
This is the official public instance of https://github.com/discord-tickets/bot, a popular ticket bot originally made for self-hosting.
Designed to help you provide the best support to your members, this bot offers a refreshing, extremely high quality and customisable experience whilst matching and exceeding the capabilities of similar bots:
¹ Archives are limited to 30 days to comply with Discord's policies. Self-host or get a managed bot to store for as long as you need, https://discordtickets.app/getting-started
closeRequest a ticket to be closed
/close
addAdd a member to a ticket
/add
force-closeForcibly close a ticket
/force-close
prioritySet the priority of a ticket
/priority
newCreate a new ticket
/new
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