Tickets is a fully customisable Discord ticket system, allowing you to provide support via live chat to your users in a familiar setting.

Some of the most prominent features of Tickets are:

Users can open tickets via the click of a button, and select a topic via different buttons / a dropdown
Forms to gather preliminary responses to questions of your choice when a user opens a ticket
Option to use private threads, rather than channels
Transcripts of tickets are automatically saved when closing
Support representatives can claim tickets, giving a more personal connection to the user
Different support teams for different types of tickets can be created
Tags with common responses can be saved
Support for 20+ languages
Bot username and avatar can be changed via our whitelabel service, completely removing all branding

Tickets

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