NexCore SupportDesk

NexCore SupportDesk

Discord support, finally organized.

NexCore SupportDesk is a complete ticket and support platform for Discord communities, combining a Discord-native workflow with a powerful web dashboard.

🎫 Custom ticket types & forms

Create structured ticket categories and custom forms so users provide the right information before a ticket is opened.

👥 Roles, permissions & claiming

Control who can access, claim, release, answer and close tickets. Build a clear support workflow for small teams or larger communities.

📄 PDF & HTML transcripts

Automatically create transcripts when tickets are closed, archive conversations and deliver transcripts to users.

⭐ Ratings & analytics

Collect feedback after ticket closure and monitor support quality and team performance.

⚙️ Automation

Reduce repetitive support work and keep your ticket workflow organized.

🌍 35 supported languages

NexCore SupportDesk is designed for international Discord communities and supports 35 languages.

🎨 White Label

Customize branding for communities that want their own identity.

🖥️ Powerful web dashboard

Configure ticket panels, forms, roles, permissions, transcripts, ratings and other SupportDesk settings without relying on complicated bot commands.

📱 Desktop & mobile

The dashboard is responsive and can be managed from desktop or mobile.

💬 Slash commands

NexCore SupportDesk includes slash commands for ticket management, ratings, panel administration and help.

Use /help inside Discord for a quick overview of available commands.

🚀 Start free

A permanent Free plan is available, allowing communities to start using NexCore SupportDesk before upgrading.

Paid plans provide higher limits, additional automation, White Label features and multi-server management.

Build better support. Create stronger communities.

https://supportdesk.usenexcore.com/