🛡️ CUSTOS

A self-service staff assistant. Custos handles tickets, roles, leveling, and onboarding so your team doesn't have to step in for routine requests.

No AI. No subscription. Everything deterministic and configurable.

🎫 Ticket System

Members open tickets from a button panel. Custos creates a private channel, notifies the right staff role, and keeps a record.

✦ Multiple ticket types, each routed to its own category and staff role
✦ Optional questions asked up front via a form
✦ Claim, close, rename, and add users mid-ticket
✦ Full HTML and plaintext transcripts on close, DM'd to the opener

🎭 Self-Assignable Roles

Button panels or reaction panels — both supported, same setup.

✦ Click to toggle on, click again to remove
✦ Dropdown menus for large role lists
✦ Refuses to hand out roles carrying staff permissions
✦ Rate limited per member to stop click-spam

📊 Leveling

Message-based XP with role rewards and a leaderboard.

✦ /rank and /leaderboard for members
✦ Per-channel and per-role XP multipliers
✦ Configurable curve, XP rate, and cooldown
✦ Stack rewards or replace them at each tier
✦ Daily top-chatter role

👋 Onboarding

✦ Automatic roles on join
✦ Custom welcome messages with placeholders

⚙️ Built to stay running

Custos owns the messages he posts and rewrites them in place when settings change — no reposting panels. Everything re-syncs on startup, so restarts and downtime heal themselves. Staff actions are logged to an audit channel.