TicketsX

Support that scales without a paywall

Most Discord ticket bots hand you a few panels for free, then charge for the parts you actually need — claiming a ticket, keeping full transcripts, removing their branding. TicketsX doesn't. The complete ticket system is free, with no seat limits and no panel caps.

What you get, free

• Unlimited panels and tickets — as many intake points as your server needs
• Forms and dropdowns before a ticket opens, so staff start with context
• Claims and transfers — /claim tells everyone who owns it, /transfer hands it over
• Role-aware staff teams, with permission checks on every command
• Encrypted transcripts, searchable, with archive channels
• Saved replies through /tag with autocomplete
• Tags, auto-close rules and audit logging
• A full web dashboard with live tickets and response-time tracking
• Thread tickets or channel tickets — your call

Getting started

1. Add TicketsX to your server
2. Sign in at ticketsx.xyz with Discord
3. Build your first panel and drop it in a channel

Most servers go from invite to first ticket in a few minutes. Every command also works on its own, if you'd rather never open the dashboard.

Premium — $5 per server, per month

One flat price. No per-seat charges, no usage billing, cancel anytime.

• REST API with scoped tokens and transcript export
• AI summaries, with credits included
• Deep search across archived transcripts
• Analytics and per-staff performance breakdowns
• Whitelabel bot and a custom transcript domain
• GDPR and CCPA export and erase tools

Support

Questions, bugs and feature requests all go to the support server. We read every one.