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  1. Bots
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  3. Utility
  4. /
  5. TicketDesk
TicketDesk icon
UtilityVerified by Discord

TicketDesk

Support tickets and modmail for Discord. Build panels visually, ask members the right questions up front, keep every transcript, and see exactly how your staff are performing. Free to start.

freeSlash commandsListed 3 months ago
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0No votes yet
#Utility#Moderation#Tickets
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Servers

17

Discord servers using it

Holding steady over the last 30 days.

Health

37

Weak

out of 100

Server count9.3/55
Verified by Discord15/15
Listing completeness10/10
Claimed listing0/15
Reviews0/5
Growth2.5/5
Open source0/5
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About

What TicketDesk does

TicketDesk is an enterprise-grade ticket management platform designed to streamline support, moderation, and customer service operations within Discord communities of all sizes. Built with performance, reliability, and scalability in mind, TicketDesk provides server owners, staff teams, and businesses with a professional solution for managing conversations, resolving issues, and delivering exceptional support experiences.

Whether you're running a gaming community, a large public server, a development studio, an online business, or a customer support hub, TicketDesk helps organize and automate your workflow through a powerful and intuitive ticketing system. Members can quickly create support tickets through customizable panels, while staff gain access to efficient tools for handling requests, tracking conversations, and maintaining complete oversight of support operations.

TicketDesk offers extensive configuration options, allowing communities to tailor every aspect of the ticket experience to match their requirements. From custom ticket categories and permissions to advanced staff management and logging systems, every feature is designed to provide maximum flexibility without sacrificing ease of use. Automated workflows help reduce response times, improve staff efficiency, and ensure that every request is handled professionally.

Security and reliability are at the core of the TicketDesk platform. Comprehensive logging, permission controls, transcript generation, and audit capabilities ensure that support interactions remain transparent and accountable. As your community grows, TicketDesk scales alongside you, providing the tools needed to manage increasing volumes of tickets without creating additional complexity for your staff team.

With a modern user experience, robust feature set, and commitment to continuous improvement, TicketDesk empowers Discord communities to deliver faster support, maintain higher service standards, and create a more organized environment for both members and staff. Trusted by growing communities, TicketDesk transforms Discord ticket management into a seamless, professional, and efficient experience.

Reviews

What server admins say

At a glance

Servers
17
Health
37 / 100
Pricing
free
Commands
Slash commands
On BotBoard
3 months
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