Ticket Tool V2

AC Ticket Bot brings a complete, professional support ticket system to your Discord server. Whether you run a gaming community, a roleplay server, or any organization that needs structured support — this bot has you covered.

> 🔀 Two Ticket Modes
> Choose between thread-based or channel-based tickets. Threads are lightweight and keep your channel list clean; channels give you full control over permissions and categories.

> 📂 Multi-Category Support
> Create up to 5 categories (unlimited with Premium) — each with its own staff team, custom forms, statuses, transcript settings, and log channels. Need separate categories for general support, bug reports, and applications? Done.

> 📝 Custom Forms
> Each category can have its own intake form with up to 5 fields — text inputs or dropdown selects. Gather the right information from users before staff even sees the ticket.

> 🙋 Claim System (Premium)
> Staff can claim tickets to take ownership. Track claim statistics over time — alltime, last 7 days, last 30 days, or custom ranges. See who's doing the most work.

> 📦 Auto-Move (Premium)
> Automatically move ticket channels to a different Discord category when a specific status is reached. Keep your server organized without manual work.

> ❓ Close Requests
> Staff can post a close-request message with a button instead of closing immediately. Give users a chance to confirm. Customize the message globally or per category (Premium).

> 📄 Transcripts
> Automatically send full ticket transcripts to a log channel and/or DM to the ticket owner when a ticket is closed.

> 📊 Detailed Logging
> Every action is logged — ticket creation, closing, reopening, renaming, claiming, status changes. Premium unlocks per-event-type log channels for granular organization.

> 🧙 Interactive Setup Wizard
> No config files, no commands to memorize. An 8–9 page paginated setup wizard walks you through everything with buttons, dropdowns, and live previews.

> 🌐 Web Dashboard
> View ticket history, events, messages, and statistics through the AC Management web dashboard at ac-manager.com.

> 🌍 Localization
> Full German and English support. Switch anytime with /ticket language.