Route urgent customer-support alerts from ReplyBay into the Discord channel your team chooses.
ReplyBay helps brands and online sellers manage customer support across connected channels. Connect a Discord server to receive selected ReplyBay alerts, such as urgent escalations and integration issues, in a channel you choose.
Set up the integration in ReplyBay under Channels → Escalation. A server administrator authorizes the connection, selects the destination channel, and can send a test alert. Use /replybay status to check that the Discord command is responding and to find setup guidance. ReplyBay posts only the alerts configured by the workspace. It does not read server conversations or private messages.
Learn more: https://replybay.ai/docs/integrations/alerts/
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