Receive Support

With Receive Support Bot you can make your Discord support easier and more effective. Add support waiting room music to your support waiting room or have your team members notified automatically!

[] = Optional, <> = Mandatory.

General Commands

• /help -> Show this page!
• /support -> Get a link for the support server!
• /ping -> Check the ping of the bot. A higher ping means that the bot takes longer to respond!
• /language-set <language> -> Change the language of the bot!
• /systemchannel-set <channel> -> Set the system channel!
• /diagnosis -> Start a system diagnosis to detect potential errors!

Commands for the waiting system

You can define support waiting rooms and roles. When a user joins a support waiting room, all users who have a support role will get a ping in the defined system channel. There is also the possibility to define a support waitingroom music!

• /waitingchannel-add <channel> -> Add a waitingchannel!
• /waitingchannel-remove <channel> -> Remove a waitingchannel!
• /waitingchannel-list -> List all waitingchannels!
• /supportrole-add <role> -> Add a support notification role!
• /supportrole-remove <role> -> Remove a support notification role!
• /supportrole-list -> List all support notification roles!
• /waitingmusic-toggle <TRUE/FALSE> -> Turns the waiting music on/off!
• /waitingmusic-set <URL> -> Set a waiting room music. Youtube links work best!
• /supportnotification-toggle <TRUE/FALSE> -> Enable/Disable the support notification!