ModMailBot

__Every support request in one private place__

ModMailBot gives your team one organized place to handle every question, report, and bug — instead of scattered DMs and crowded channels. Members tap a button, fill a short form, and a private ticket opens with your staff, context already attached.

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__How it works__

1. Run /setup — a guided wizard configures your ticket types, staff tiers, and channels in minutes.

2. Post a panel — members pick a ticket type and answer your intake questions up front.

3. Talk it out in a private channel that only your staff tiers can see.

4. /close with a countdown — a full transcript is archived to your own server.

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__Why servers pick ModMailBot__

🔒 Privacy-first — no message content is ever stored in our database; transcripts live in your archive channel, not ours.

🛡️ No Administrator permission required.

🗂️ Tickets are real channels with tiered staff access — not threads.

📝 Your categories, your questions — ticket types and intake forms are fully configurable.

🔁 Self-healing — /diagnose checks permissions live; daily sweeps repair panels automatically.

💸 Free.

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__Get started__

Install the app, run /setup, and post your first panel. Questions? Join our support server — where support runs on ModMailBot, naturally.