Kelu

Support that does not live in your DMs

Kelu runs support tickets the way a real support team works, and brings moderation, levels, welcomes, music and automations along with it. Everything is configured from a web panel at kelu.xyz, not from twenty commands.

Tickets

• Buttons or a dropdown, categories and per-department teams.


• Forms that ask what is needed before the channel is even opened.


• A web inbox with filters, assignment and replies, without opening Discord.


• HTML transcripts of the real channel, attached when the ticket closes.


• Response times, per-agent stats, SLA and CSAT.


• A summary written on close: what was asked, what was done, whether it ended resolved.

Everything else, one module at a time
Each module is switched on per server and configured on its own page. What is not on, does not run.

• Moderation — warnings, kicks, bans and a numbered case system.


• Levels — XP for messages and voice, role rewards, leaderboard and rank cards.


• Welcome — join message, autorole and roles restored when someone returns.


• Automations — your own rules: when this happens, do that.


• Self-roles — panels where members give themselves roles with a button.


• Music — queue, filters, playlists and a button panel, all under one /music command.


• Economy — a currency, a daily reward and a shop that pays in roles.


• Platform alerts — Twitch, YouTube and RSS, announced where your people are.


• Giveaways — requirements, bonus entries and re-rolls that hold up.


• Starboard, Logs, Birthdays, Temporary voice and Reminders.


• Public API — scoped keys so your own tools can read and write.

Free to start
No card and no trial clock. Kelu only asks for your profile and your server list — nothing else. Premium adds more ticket types and custom commands, more automation rules and runs, web forms, ticket analytics, welcome and rank cards rendered as images, 90-day transcripts, outgoing webhooks and public API access.

Set it up at https://kelu.xyz