BanSync

If you need help with BanSync (or it's dashboard), feel free to ask in the support server (linked in sidebar)

BanSync offers many features to improve your Discord experience. It is a bot that is designed with features to help keep out possible troublemakers from your server. Features such as the _Global Ban Database_ and _Server Groups_ (Coming Soon)

Global Ban Database

BanSync offers a feature called the Global Ban Database. This database tracks the reasons a user
has been banned from Discord servers. When submitting a ban reason to the global database, the
ban reason is subject to review by a limited amount of team members.

Dispute

If you feel you were wrongly banned from a server, first try to work it out with the Server Owner/Admins. If you can't resolve it with them, check the following criteria:

• Does the ban reason break the _BanSync Terms of Service_?
• You feel this ban reason is unjust to what actually happened

If you answered yes to both of the above, please contact us via our Discord support server so we can discuss this. Keep in mind this does not unban you from any server, just hides the ban record.

Server Groups

This is a system we have created to link together multiple servers you moderate, so if someone gets banned from one server, and tries to join another server within the group, your server's configured log channel will be notified about them joining. If you would like to have them be kicked or banned upon joining, you can change the setting either from the individual Server's dashboard or set the default for all servers in the group from the Group dashboard.

Contact

Please refer to our _Privacy Policy_ and _Terms of Service_ linked in the sidebar!